Sophos Certified Engineer Practice Exam

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In which scenario should you refer to the avremove.log file?

For network traffic monitoring
In case of software installation issues
During system updates
When checking system performance

The correct answer is: In case of software installation issues

The avremove.log file is specifically related to the processes that occur during the removal of the Sophos antivirus software. It provides detailed logs that can help diagnose any issues that might arise during the uninstallation process. By reviewing this log, you can gain insights into problems encountered, which is essential when troubleshooting software installation issues, especially if the standard removal process fails or there are residue components left on the system. In contrast, the other scenarios do not directly involve the avremove.log file. For instance, network traffic monitoring is typically accomplished using different tools and logs dedicated to monitoring data flow, while system updates and performance checks would reference their respective log files and metrics specific to those operations. Therefore, the best context for referring to the avremove.log file is indeed when addressing software installation issues.