Sophos Certified Engineer Practice Exam

What is required to remove Endpoint Protection successfully?

1. Approval from the network administrator

2. Disabling tamper protection

3. A complete system reboot

4. Reinstalling the security agent

The correct answer is: Disabling tamper protection

Disabling tamper protection is essential for successfully removing Endpoint Protection. Tamper protection is a security feature designed to prevent unauthorized changes or uninstallation of the security software. When this feature is enabled, it requires an additional step to deactivate it to allow for the removal process. By disabling tamper protection, you grant the necessary permissions for the uninstallation to proceed without the software interfering or obstructing the process. While approval from the network administrator can be a best practice in some organizations, it is not a technical requirement for the actual uninstallation of the software. Similarly, a complete system reboot and reinstalling the security agent are not prerequisites for removing the Endpoint Protection; rebooting may be part of the process after uninstallation, and reinstalling the agent is counterintuitive when the goal is to remove Endpoint Protection altogether. Thus, disabling tamper protection stands out as the key requirement before initiating the uninstallation.