Sophos Certified Engineer Practice Exam

What is the minimum administrative role required to view alerts and perform updates on endpoints?

1. Viewer

2. Operator

3. Help Desk

4. Admin

The correct answer is: Operator

The minimum administrative role required to view alerts and perform updates on endpoints is the Operator role. This role is designed to provide users with the necessary permissions to monitor security events, manage alerts, and handle updates on endpoints without granting full administrative access. The Operator can effectively respond to real-time security threats and ensure that endpoints are updated regularly. This role strikes a balance between capability and security, allowing necessary operations to be performed without the broader permissions associated with higher-level roles. In contrast, the Viewer role does not have the capability to perform any actions or updates; it is limited strictly to viewing information. The Help Desk role typically focuses on assisting users with operational issues but does not grant alert management capabilities. The Admin role has broader permissions and includes full administrative capabilities, which go beyond what is essential for just viewing alerts and performing updates. Therefore, the Operator role is correctly identified as the minimum requirement for these specific tasks.