Sophos Certified Engineer Practice Exam

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What is the most likely reason the option to stop the AutoUpdate service is greyed out in Windows Services?

A network policy is enforced
Permissions are insufficient
Tamper Protection is enabled
The service is not running

The correct answer is: Tamper Protection is enabled

The option to stop the AutoUpdate service being greyed out is most likely due to Tamper Protection being enabled. Tamper Protection is a security feature designed to prevent unauthorized changes to security settings and services on the device. When it is active, it restricts modifications that could compromise the integrity of the security software, including stopping essential services like AutoUpdate. This ensures that critical updates can be applied to protect the system from vulnerabilities. Hence, when Tamper Protection is enabled, administrative actions such as stopping the AutoUpdate service are restricted, resulting in the option being greyed out. Other factors such as network policies, insufficient permissions, or the service not running could play a role but wouldn't directly lead to the same level of restricted access as Tamper Protection.